Returns and Refunds

Unused, unopened packs can be returned for a refund within 30 days of delivery.
Contact us at hello@thepatchremedy.com and
we'll send you the return address. Return postage is at your cost.

We're unable to accept packs that have been opened, unless the issue falls
within one of the circumstances set out below.

We'll provide a full refund of the price paid for a product if:

• a product you ordered was not received by you, solely due to a failure by us;
• a product provided to you was not substantially the same as the product you
  ordered as displayed on our website; or
• a product is faulty, in accordance with clause 6.3 of our
  Terms and Conditions.

Please hold on to any unused patches and packaging until we've resolved things,
as we may need to see the product.

If you need to discuss a return or refund with us, please contact us at
hello@thepatchremedy.com and we'll do our
best to resolve it as quickly as possible.