Shipping

We process all orders within 1-2 business days and ship worldwide out of our Sydney warehouse.

For shipping rates and delivery times to your country please click below.

Australia

All Australian orders are sent via Australia Post with full tracking.

Standard Shipping: A$7 or FREE on orders over A$50 (shipping time typically 3-12 business days)

Express Shipping: A$12 or FREE on orders over A$110 (shipping time typically 2-5 business days)

New Zealand

NZ standard shipping orders are sent via Australia Post, fully trackable.

NZ express shipping orders are sent via DHL Express, fully trackable.

Standard International Shipping: NZ$10 or FREE on orders over NZ$55 (Shipping time typically 6-20 business days)

Express International Shipping: NZ$16 or FREE on orders over NZ$120 (Shipping time typically 2-5 business days)

Asia

We ship to China, Hong Kong, Japan , Singapore, and South Korea.

All orders are sent via DHL Express and are fully trackable.

Express International Shipping: USD$15 or FREE on orders over USD$80 (shipping times typically 2-5 business days)

Canada

All orders are sent via DHL Express and are fully trackable.

Express International Shipping: CAD$20 or FREE on orders over CAD$110 (shipping times typically 2-5 business days)

Europe

We ship to Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Norway, Spain, Sweden and Switzerland.

All orders are sent via DHL Express and are fully trackable.

Express International Shipping: EUR 13 or FREE on orders over EUR 75 (shipping times typically 2-5 business days)

United Kingdom

All orders are sent via DHL Express and are fully trackable.

Express International Shipping: Express International Shipping: GBP 9 or FREE on orders over GBP 75 (shipping times typically 2-5 business days)

United States

All orders are sent via DHL Express and are fully trackable.

Express International Shipping: US$15 or FREE on orders over US$80 (shipping times typically 2-5 business days)

Information on Taxes and Duties

International customers may be required to pay sales tax, duty and/or customs charges. These charges are the responsibility of the customer and are not included in the cost of the order or shipping charge.

As taxes and customs charges differ depending on the country and state of the shipping address, we suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

The Patch Remedy is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. If you refuse your delivery, you are responsible for the original delivery charges, any applicable tax and duties charges, and the cost of returning the package and will not be entitled to a refund.

As DHL Express is a priority service, you may be contacted prior to your order being released to notify you of any relevant fees that may be applicable to your purchase. Please note these charges are implemented by your countries government and are not associated with DHL Express. If you have any questions please email us at hello@thepatchremedy.com